Delete your BuilderLevel account

You can delete your BuilderLevel account at any time. In the BuilderLevel app, open More, then Delete account. Or request it here.

What happens next

• Your account is deleted 7 days after you ask. Until then you can cancel by emailing support@builderlevel.com.
• We email you when we get the request and again when the deletion is done.
• If you are the only owner of a builder or trade partner company account, transfer ownership to a teammate or contact support@builderlevel.com first.

What is deleted

• Your sign-in, so the account can no longer be used.
• Your name, email address, phone number, job title, and notification settings.
• Your push notification devices.
• Your AI assistant conversations and memories, if you had any.

What stays with your builder

Messages, photos, files, and decisions you already shared on a builder’s project are part of that builder’s project records. They stay on the project so the builder keeps an accurate history, and they show as coming from “Deleted user” instead of your name. To ask for that content to be removed, contact your builder, or email support@builderlevel.com and we will pass the request on.

Details are in our Privacy Policy. Questions: support@builderlevel.com.